Delightful Labs, LLC (“Delightful Labs,” “Glowshot,” “we,” or “us”) respects your privacy. This Privacy Policy (“Policy”) describes how we collect, use, and share Personal Data through our website at www.glowshot.ai (the “Website”) and when we provide our services (together, the “Services”). It also explains your rights and choices with respect to your Personal Data.
1. Personal Data We Collect
“Personal Data” means any information relating to an identified or identifiable person. We may collect the following:
- Account Registration: Name, email, OAuth account information (e.g. Google).
- Uploaded Photos: Photos of you used to generate AI headshots. These may be considered biometric data under some laws. We only process them with your explicit consent.
- Demographic Information: Optional details (e.g., age, gender, ethnicity, hair color, profession) to improve results. These fields may expand in the future.
- Payment Information: Processed by our payment provider (e.g., Stripe). We may store purchase history.
- Communications: If you contact us, we may collect your name, email, and message contents.
- Usage Data: IP, device info, browser, pages viewed, activity.
- Cookies and Similar Tech: Used by us and partners for functionality (sessions), analytics, and advertising. Even if limited today, these may expand in the future.
- Third Parties: OAuth providers, marketing partners, and public sources may provide us data.
2. How We Use Personal Data
- Providing the Services (contract performance, consent for photos).
- Personalization and improving accuracy (contract performance, consent).
- Support and troubleshooting (contract performance).
- Fraud prevention and security (legitimate interest, legal obligation).
- Analytics and product development (legitimate interest, consent if required).
- Marketing and promotional materials (consent where required).
- Legal compliance and enforcement of Terms.
- Creating anonymized or aggregate data for lawful use.
3. How We Share Personal Data
- Vendors and service providers (e.g., Supabase, Stripe, Cloudflare, Google).
- Affiliates or subsidiaries of Delightful Labs.
- Advertising partners (e.g., Google Ads, Meta, TikTok) if enabled in the future.
- Legal disclosures when required by law.
- Business transactions (mergers, acquisitions, asset transfers).
- With consent, such as when you share your generated headshots publicly.
4. Data Retention
We keep Personal Data only as long as necessary to provide the Services or comply with law. Uploaded photos and headshots are deleted upon request. Payment records may be kept for tax/legal reasons. Backups and archives may be retained for security and fraud prevention.
5. Your Rights
You may have the following rights under GDPR, UK GDPR, or CCPA/CPRA:
- Access and receive a copy of your Personal Data.
- Request portability in machine-readable format.
- Correct inaccurate data.
- Delete your Personal Data (“right to be forgotten”).
- Restrict or object to processing.
- Withdraw consent at any time.
- Lodge a complaint with a supervisory authority.
To exercise rights, contact us at [email protected]. We may verify your identity before fulfilling requests.
6. Children’s Privacy
Glowshot is not directed to individuals under 18. We do not knowingly collect data from children. If you believe a child has provided data, please contact us.
7. Security
We use reasonable technical and organizational safeguards to protect Personal Data. However, no system is completely secure, and we cannot guarantee absolute protection.
8. International Data Transfers
Our Services are operated from the U.S. If you are outside the U.S., your data may be transferred and processed here. For EU/UK/Swiss users, we rely on mechanisms such as standard contractual clauses for lawful transfers.
9. Changes to This Policy
We may update this Policy periodically. Changes will be posted with a new “Effective Date.” Material changes may be notified through the Services or by email.
10. Contact Us
Delightful Labs, LLC is the controller of your Personal Data.
Address: 2261 Market Street STE 86180, San Francisco, CA 94114, USA
Email: [email protected]